About LREI Property Management LLC
More Than Property Management. We Help Build Better Investments.
Our Story
Every property has a story—and every owner has a goal.
Whether that goal is generating passive income, growing a real estate portfolio, preserving a family investment, or preparing for retirement, successful ownership requires more than collecting rent. It requires strategy.
That's why Stephanie and Clay Smith founded LREI Property Management—to help owners create long-term value, not simply solve day-to-day problems.
Property management should create value, not just manage problems.
Today, LREI manages more than 1,500 homes throughout Louisville, Southern Indiana, and surrounding communities. Our team combines experienced property management, renovation expertise, technology, financial reporting, and operational excellence to maximize owner returns while delivering exceptional resident experiences.
1,500+
Homes
KY + IN
Markets
100%
Investment Focused
Our Philosophy
We don't see ourselves as property managers.
We see ourselves as partners in protecting and growing your investment.
Every recommendation starts with one question:
"Will this decision improve the long-term performance of your asset?"
- Reduce vacancy
- Increase rental income strategically
- Protect property value
- Control operating expenses
- Make informed renovation decisions
- Navigate changing market conditions
- Improve resident retention
- Plan for long-term portfolio growth
Our goal isn't simply to manage your property today.
It's to help your investment perform better year after year.
The LREI Difference
Trust
We earn trust through integrity, consistency, reliability, and follow-through.
Accountability
We own our commitments and deliver results.
Respect
We treat every owner, resident, vendor, and team member with professionalism.
Customer Experience
We intentionally create clear, dependable, and responsive interactions.
Teamwork
We collaborate because the best outcomes come from working together.
Our Mission
At LREI Property Management, we believe that successful property management goes beyond maintaining properties—it means building trust, protecting investments, creating exceptional resident experiences, and helping owners achieve their long-term financial goals.
Service you deserve. People you can trust.
Our Promise
- Whether you own one property or an entire portfolio, our commitment remains the same.
- We'll help you make smarter decisions.
- We'll protect your investment.
- We'll communicate openly.
- We'll continuously look for opportunities to improve your property's performance.
- Because at LREI, we believe successful property management is about far more than collecting rent.
- It's about building wealth, protecting investments, and creating lasting relationships.
- Service you deserve. People you can trust.
Meet the Founders
Building More Than a Property Management Company
When Stephanie and Clay Smith founded LREI Property Management, they set out to create something different.
They believed property management should be built on trust, transparency, accountability, and genuine relationships—not just collecting rent and coordinating repairs. Their vision was to create a company that treats every property as if it were their own investment while helping owners build long-term wealth through strategic asset management.
Today, that vision has grown into one of the region's fastest-growing residential property management companies, serving more than 1,500 homes throughout Louisville, Southern Indiana, and the surrounding communities.
Together, Stephanie and Clay have built a team committed to providing exceptional service through innovative technology, standardized processes, continuous improvement, and a culture that puts people first. Every decision they make is guided by the belief that great property management is about creating value—for owners, residents, employees, and the communities they serve.
Stephanie Smith
Co-Founder & Owner | Operations & Strategic Growth
Stephanie leads the operational strategy behind LREI, ensuring every department works together to deliver an exceptional experience for both property owners and residents. With a Bachelor's degree in Business Management, certification in Dispute Resolution, and a background in recruiting and business operations, Stephanie has spent her career building organizations, developing leaders, and creating systems that allow businesses to grow without sacrificing customer service. She has led the implementation of the Entrepreneurial Operating System (EOS), enterprise technology platforms, standardized operating procedures, performance reporting, and leadership development initiatives that have positioned LREI for continued growth. Stephanie believes property management should be proactive—not reactive.
Owners deserve transparency, accurate financial reporting, timely communication, and a trusted advisor who helps them make informed investment decisions. She is especially passionate about helping rental property owners build long-term wealth through strategic asset management—not simply collecting rent.
She believes the best property managers serve as trusted advisors, helping owners make informed decisions that improve property performance, protect their investments, and maximize long-term returns.
Her leadership philosophy is built around LREI's five core values: Trust Accountability Respect Customer Experience Teamwork Whether implementing new technology, mentoring future leaders, refining business operations, or meeting with clients, Stephanie remains focused on one mission: To provide the service owners deserve with people they can trust.
Clay Smith
Chief Executive Officer / Sales & Marketing Director
Clay is a former US Marine Military Policeman. He has a Bachelor Degree in Business Management and an MBA from Sullivan University. In addition, Clay is a certified Project Management Professional (PMP), Six Sigma Green Belt Certified, and LEAN process leader. He is also a board member of the Kentuckiana Real Estate Investors Association. An avid investor and rehabber, he is a licensed contractor and bought and sold over 200 real estate investments.
Clay brings an entrepreneurial mindset and a passion for real estate investment to LREI. His focus is helping property owners maximize the value of their investments while identifying opportunities for long-term growth. As Co-Founder, Clay leads business development and oversees Reliabuilt, LREI's renovation and construction division. His expertise in renovations, capital improvements, and project management allows owners to improve property performance while protecting the long-term value of their assets.
Clay believes that every renovation should be viewed as an investment decision—not simply an expense. By combining thoughtful planning, quality workmanship, and strategic budgeting, he helps owners maximize return on investment while minimizing unnecessary costs and vacancy. Working alongside Stephanie, Clay has helped create a company culture built on integrity, accountability, innovation, and continuous improvement.
Together, they remain committed to building lasting relationships with owners, residents, employees, and business partners while continuing to raise the standard for residential property management throughout Kentucky and Southern Indiana.
Meet our Team
Justin Leanhart
Executive Director of Operations
Justin has a Bachelor Degree in Accounting from the University of Louisville. He has twenty+ years of experience in Sales and the Customer Service industry. He is a member of Kentuckiana Real Estate Investors Association, and is also in pursuit of his Real Estate license. Justin is the primary point of contact for New Owners and onboarding new properties with the company.
Grace Cox
Executive Director of Finance
Grace Cox leads Finance at LREI, overseeing the company’s financial operations across accounting, owner finance, resident finance, company finance, and audit functions. With more than two decades of experience in the banking industry, she brings deep expertise in financial administration, controls, reporting, and process management.
Her responsibilities include oversight of accounts payable and receivable, budgeting, bookkeeping, financial reporting, and administrative finance support. Grace also leads the teams responsible for owner statements, resident chargebacks and collections, company allocations, inter-company billing, and internal audits to help ensure accuracy, compliance, and strong financial accountability across the organization.
Her extensive financial background and disciplined approach to process oversight help support sound decision-making, operational efficiency, and the continued growth of the business.
Rick Massey
Director of Renovations & Contracting
Rick brings decades of hands-on experience in construction, facilities management, and project leadership. He is highly skilled in project planning, procurement, budgeting, and execution, with extensive experience managing multi-million-dollar construction and renovation projects from concept through completion.
Over the past decade, Rick has served in leadership roles as a Director of Maintenance, overseeing teams of Facility Maintenance Technicians and coordinating subcontractor workforces to ensure projects are delivered on time and within budget. His background also includes serving as a Facility Manager for large hospital systems, where he developed deep expertise in operations, compliance, and complex building systems.
A master-certified plumber with decades in the service industry, Rick offers a broad range of technical and estimating expertise, from building renovations and capital improvements to full residential construction and ground-up remodeling projects. His practical knowledge and leadership make him a trusted resource for both complex renovations and everyday construction needs.
Chrystal Stoudemire
Senior Property Manager | Onboarding & Sales TeamSenior Property Manager
Chrystal Stoudemire-Guyton brings more than 20 years of property management experience to the team, with extensive expertise in both tax credit and conventional housing. In her role as Senior Property Manager on the Onboarding & Sales Team, she helps guide clients and residents through important housing decisions, ensuring they feel informed and supported every step of the way. Chrystal is known for her high energy, people-first approach, and her ability to connect with residents on a personal level to better understand their needs. She truly enjoys helping people determine the best path forward when it comes to finding and living in the right home.
Chrystal loves working with people and believes that building genuine relationships is key to successful property management. A proud supporter of Big Blue Nation, she brings enthusiasm both inside and outside the workplace. Her personal motto is: “Ignorance strikes every 3 seconds — stay positive.”Senior Property Manager | Onboarding & Sales TeamChrystal has been performing Property Management for 16 years. She started out as a Leasing Agent and moved up in different roles. Chrystal was nominated for the 2019 Distinguished Service Award for Property Manager of the Year.
Latisha “Tish” Reed
Office Manager
Latisha Reed serves as the Office Manager, where she plays a key role in maintaining accurate inventory records and coordinating administrative tasks that keep the billing team and office operations running smoothly. She brings extensive experience in tax credit documentation, verification, compliance requirements, and financial record management. Latisha is also highly skilled in handling past-due accounts, communicating with clients, arranging payment plans, and resolving issues with professionalism and care. Known as a natural leader, she takes initiative and steps in wherever needed to ensure both her team and tenants feel supported and well taken care of.
What Latisha enjoys most about her role is being able to help others and create an environment where everyone feels welcomed and respected. She believes in showing up fully, doing the right thing, and treating people with respect in every interaction. Outside of work, she enjoys shopping, spending time with family, playing games, listening to music, and making jewelry.
Certifications: Fair Housing Certified, Accounting Certificate, Master Cosmetologist
Muhammad Anas
Service Manager
As a Service Manager at LREI, I oversee daily service operations and lead a team of technicians to ensure properties are safe, functional, and well-maintained. I work closely with vendors, tenants, and property owners to resolve issues efficiently while maintaining high service standards. With a proactive approach and strong problem-solving skills, I focus on delivering timely solutions that enhance property value and customer satisfaction. Outside of work, I enjoy traveling, playing soccer, watching series, and reading.
David Bennett
Marketing Photographer, Inspector
David has worked in real estate as owner/landlord, as Leasing Representative, Property Manager and Inspector. He holds a BA from University of Louisville where he studied photography. David is a graduate of Weikel Real Estate School; he earned Professional Residential Property Manager Certification in October 2017. David is an active member with Kentuckiana Real Estate Investors Association.
Jeremiah Butts
Property Manager
Jeremiah oversees and supports the Property Management field-team in conducting property inspections, resolving city compliance issues, coordinating property access, and addressing resident needs. He brings more than 20 years of experience as a landlord and real estate investor, along with nearly two decades as a licensed real estate sales professional.
John Ghem
Senior Project Manager & Lead Certified RRP Contractor
As a key member of our property management team, John plays a crucial role in transforming rental properties into attractive, functional, and quality living spaces. His expertise contributes to enhancing the tenant experience and increasing property value through thoughtful and efficient remodeling projects.
Marvin Ray Tamayo
Compliance Coordinator, Fair Housing Certified
Marvin Tamayo serves as the Compliance Coordinator, where he oversees the eviction process from start to finish while supporting multiple departments across the company. Since joining the team in 2021, Marvin has brought a strong background in real estate, with prior experience in marketing, creative strategy, and content development for other real estate-related companies. He is known for his willingness to support the team wherever needed and for his focus on improving efficiency and streamlining processes. Marvin enjoys the constant challenge of finding better ways to make daily operations easier and more effective.
A firm believer that “If you don’t stand for something, you’ll fall for everything,” Marvin brings dedication and purpose to his work every day. Outside of work, he enjoys playing pool and has a strong interest in agriculture. One of the things he values most about property management is that there is never a dull day.
Paulus Quintana
Onboarding and Sales Specialist
I serve as the first point of contact for new property owners and clients joining our management portfolio. My role focuses on ensuring a smooth and seamless onboarding experience by guiding owners through account setup, gathering essential documentation, and clearly communicating expectations, policies, and next steps. I also support the sales process by responding to inquiries, presenting our services, and helping potential clients understand how LREI can maximize the performance of their investments.
Venessa Vasquez
Manager of Leasing
Vanessa has worked as a professional administrative assistant for several years. She joined LREI in 2017 and handles eviction coordination, late pay notification, responds to potential resident inquiries and monitors email communications.
Aris Prado
Leasing Agent
Aris Prado is a Leasing Agent who has completed Fair Housing training and holds a degree in Business Administration. He brings over 10 years of experience as an Operations Analyst before joining LREI Property Management. In his role, he screens applicants and conducts background and credit checks to ensure only the most qualified candidates are approved. He also prepares leases and analyzes pricing data to provide accurate recommendations to property owners. Aris enjoys the customer service aspect of his work, as it allows him to help people and guide them in finding the right home.
Nathaly “Nath” Aguilar
Leasing Agent
Nathaly has approximately five years of experience as a leasing agent with a strong background in property management. She is passionate about helping individuals find a place they can truly call home, taking the time to understand each person’s unique needs and guiding them with care, honesty, and respect.
Many of the individuals Nathaly assists are relocating or searching for a home that feels right for them, and she finds it incredibly rewarding to be part of that journey. She enjoys connecting with people from diverse backgrounds and learning their unique stories.
Nathaly holds Fair Housing Certification, is Predictive Index certified, and has completed seminars in emotional intelligence, leadership, and mentor development.
Rejoice Raymundo
Leasing Agent, Fair Housing Certificated
As a Leasing Agent, I oversee the full leasing cycle, from listing and scheduling to application screening and move-in coordination. My extensive background in the BPO industry and customer service has strengthened my communication skills, allowing me to effectively assist prospects, support tenants, and handle owner requests with professionalism and empathy. I enjoy supporting the team, improving leasing processes, and ensuring residents have a smooth, positive experience. Helping property owners maintain occupancy and achieve their goals is a key part of what motivates me.
I love connecting with people and making their rental experience smooth and positive, all while enjoying a mix of murder mysteries, documentaries, and feel-good shows in my downtime.
Jhonamie “Jhona” Fernando
Administrative Coordinator for Property Manager/Inspection Team, Fair Housing Certificated
As Administrative Coordinator for the Property Manager and Inspection Team, I assist in managing schedules, inspections and various administrative duties. With seven years of experience in customer service, I have developed a strong understanding of people’s needs and pride myself on providing support with compassion. I enjoy working together with the team to facilitate a smooth operation, enhancing the experience for both staff and residents.
Kelsey Woods
Billing Specialist
Kelsey Woods has been a valued part of the company for seven years, bringing a unique and well-rounded background to her role as Grand Master of Finance. She began her journey with the company as a childcare provider and has spent the past three and a half years in the office specializing in billing and finance. Her experience in both retail and childcare has shaped a patient, organized, and customer-focused approach that she brings to every task. Kelsey enjoys the challenges and opportunities for growth that come with her role and is committed to continuing her professional and personal development.
Outside of work, Kelsey loves spending as much time as possible at the lake or beach, attending music festivals, and making memories with family and friends. She is also the proud dog mom of her two-year-old pup, Winnie, who is truly her pride and joy.
Arturo Gonzalez
Leasing Agent
Arturo Gonzalez serves as a Leasing Agent, working closely with property owners, tenants, and prospective residents throughout the entire leasing process. He prepares, reviews, and manages lease renewals, assists tenants with leasing-related questions, and helps follow up on work orders or rent concerns when needed. Arturo holds a bachelor’s degree in Business Administration from California State University, Fresno, which complements his strong background in communication and customer service. His ability to connect with people, stay organized, and maintain a solutions-focused approach helps create a smooth and positive leasing experience for everyone involved.
What Arturo enjoys most about his role is helping people find a place to call home while keeping the process clear, efficient, and stress-free. He lives by the quote, “Every true change is the result of true learning,” which reflects his commitment to continuous growth and improvement. Outside of work, he enjoys staying active through gym workouts and running, which helps him maintain balance and energy in his daily life.
Kiana Oliver
Receptionist & Leasing Agent
Kiana Oliver serves as both Receptionist and Leasing Agent, where she supports residents, property managers, and prospective tenants throughout the leasing process. In her role, she manages incoming calls, enters work orders, assists with leases, renewals, and cancellations, and helps ensure important messages are relayed to the property management team. Kiana brings a positive attitude, strong adaptability, and a genuine passion for helping others to every interaction. What she enjoys most is meeting new leads and guiding them through the move-in and lease-signing process, celebrating the exciting first step into a new chapter of their lives.
Outside of work, Kiana has a deep love for music and plays the cello, baritone, and trombone. Coming from a large Hawaiian–Filipino family with 24 cousins, she values the strong sense of community and connection that has shaped who she is. She especially enjoys working at LREI because of the high-spirited team and supportive coworkers around her.
Danny Maupin
Property Field Inspector
Danny is a Property Field Inspector with LREI, responsible for conducting property inspections, documenting conditions, and helping ensure properties are maintained to company standards. He works closely with tenants and team members to identify issues and support efficient property operations. Danny takes pride in being thorough, dependable, and responsive in the field. Outside of work, he enjoys spending time with family and staying active in the community.
Stephanie Ann Smith
Owner Onboarding Specialist
Stephanie Ann is a licensed Realtor with years of experience managing both SF and MF residential portfolios, having served in both Property Manager and Community Manager roles. She understands that every property represents more than an investment—it represents someone’s home. Stephanie is passionate about protecting owners’ investments while ensuring residents have a place they are proud to call home.
An advocate at heart, she believes people will always be at the center of great property management. She is known for building trusted relationships through honest communication, consistency, and a genuine commitment to serving others.
As her role with LREI Property Management continues to evolve, Stephanie is transitioning from Property Manager into a more owner-focused role, where she guides new clients through the onboarding process and serves as a trusted resource throughout their property management journey. She is committed to helping owners feel confident, informed, and supported while ensuring their investments receive the level of care and attention they deserve.
As an active member of the Greater Louisville Association of Realtors (GLAR) and the Kentucky Real Estate Investors Association (KREIA), Stephanie remains committed to continued professional growth and staying engaged within the real estate community. Her philosophy is simple: every investment matters, every resident deserves a quality home, and every relationship deserves to be built on trust.
Blanca Ortiz
Leasing Agent
My name is Blanca Ortiz, and I have over 30 years of experience in the hospitality industry. I am passionate about my work and dedicated to providing excellent service while helping others. As a Front Desk professional, I enjoy getting to know our residents, building positive relationships, and creating a welcoming environment for everyone. Outside of work, I love traveling and learning about different cultures, which has helped me develop a greater appreciation for people from diverse backgrounds and enriches the way I connect with others every day.
Cameo Bennett
Leasing Agent
Trevon
Inventory Specialist
Brett Kennedy
With over 25 years of experience in the real estate industry, Brett offers a rare, 360-degree perspective on the industry. His background spans lending, valuation, and property management—including six years as a mortgage loan officer and over two decades as both a licensed agent and residential appraiser. He understands property as a physical space, as well as a financial asset.
Asif Ahmad
Maintenance Coordinator
Asif Ahmad serves as a Maintenance Coordinator at LREI, where he coordinates maintenance requests, works closely with vendors and technicians, and helps ensure repairs are completed efficiently and to a high standard. He is dedicated to providing excellent service to residents and property owners by maintaining clear communication, staying organized, and finding practical solutions to maintenance needs.
Asif enjoys working with his team to keep properties safe, well-maintained, and operating smoothly. Outside of work, he enjoys playing football, traveling, and experiencing new places and cultures.

