COVID-19 Information 3-25-20

Updated: Apr 17

Concerns about COVID-19 are re-shaping our lives for a while. We are all experiencing the news on multiple levels - and we know it could pose a risk to our families, colleagues, residents, and clients. We want to make sure that you know that we are monitoring the situation closely, and are taking every proactive precaution we can. We want to keep you informed of the possible effects this outbreak might have, and we ask for your patience while we handle what is in our control.  We want you to know that LREI has taken additional precautionary measures to protect our residents, owners, employees, families, and business partners.

Effective 3/16 we are implementing the following safeguards:

Our office is closed to the public-

We will still be answering phone calls, emails, and following our normal processes. Residents are still able to pay online, mail-in payments, or use our office drop box located on the outside of our building to turn in keys, payments, or paperwork that needs to be completed. You can call or submit a maintenance request through your resident portal.

Property Maintenance- 

We will be scheduling maintenance for emergent issues only with the following precautions:

-We will wear Disposable gloves when we go to an occupied home. They are being used only one time and discarded after each job to prevent the spread of possible germs from one property to another. -We will use hand sanitizer before and after entering each home. -We are practicing social distancing at all occupied properties.   -We will avoid shaking hands, or any other form of close contact with the general public while on a job. -In the event that we arrive at a property and the tenant shows any sign of illness, i.e. excessive coughing, sneezing, or the appearance of a high fever, we will politely let the resident know that for their and our safety, as well as community regard. We will reschedule our appointment, once they have recovered from whatever is making them ill.  

We take safety very seriously.

If you have any questions or concerns, please feel free to email, text, or call us.

-LREI Property Management Team

Assistance Resources for Louisville

Response Fund for Those Affected by Coronavirus Outbreak

To be eligible, individuals must be Jefferson County residents with an income at or below 80% Area Median Income, according to the mayor's office. The AMI for Louisville is $76,400 for a four-person family, according to the U.S. Department of Housing and Urban Development. Individuals must also demonstrate a loss of earned income related to the COVID-19 pandemic due to medical reasons, business closure or layoff or school closures, the mayor's office said.

Households may request support by contacting their nearest Neighborhood Place location, which you can find by clicking here or visiting or calling 502-574-5000. Locations will be closed to walk-ins but will have drop boxes in which people can leave the verification documents required to receive assistance. 

Louisville Kentucky Area Rent Assistance agencies

Some of the other non-profits to call in Jefferson County and Louisville Kentucky include the following. 

New Directions Housing Corporation, phone 502-589-2272, is a non-profit is a non-profit that can offer lower income housing assistance and support services in the Louisville Metro area.

United Crescent Hills Ministries covers the areas of Crescent Hill, Clifton and Clifton Heights. Call (502) 893-0346

The zip codes of 40222, 40223, 40241, 40242, 40243, 40245, 40027, 40018, and 40059 in Jefferson County Kentucky can get rent and other help from Eastern Area Community Ministries. Dial (502) 426-2824

West Louisville Community Ministries - Dial this non-profit at (502) 778-2815

Southwest Community Ministries, dial (502) 935-0310, can provide help with rent for residents of zip codes 40258 and 40272 of Louisville in Jefferson County.

Walnut Street Church Christian Social Ministries, dial (502) 589-3454. Rental, utility, and food assistance is administered for residents of Old Louisville.

Salvation Army Louisville Area Command of Jefferson County provides rent assistance, shelter, free food, clothing and other resources. The non-profit charity may coordinate housing critical and essential services to families in need. Call 502-671-4900

Presbyterian Community Center offers housing assistance, funds for rent, and energy bill help, among other programs. (502) 584-0201. 

Sister Visitor Center – Call (502) 776-0155. Many single mothers, teenage moms, and women receive temporary housing and/or emergency rent grants from the charity. 

Neighborhood Place, South Jefferson – Dial (502) 485-7310. Has information on government rental subsidies, shelter section 8 vouchers, and other government grant programs. Focuses on homeless prevention and/or one time rent help. 

Coalition for the Homeless is a great place to call for information and referrals. Dial 502 589-0190. This non-profit serves as an umbrella organization for the Louisville Kentucky area region. They have information on emergency rent assistance programs, shelters and agencies that serve low income people and those who may be experiencing homelessness. 

Fairdale Area Community Ministries - For those that qualify, there may be one time per year rental assistance, funds for paying a mortgage, and other housing support. (502) 367-9519 

Jeffersontown Area Ministries - May have limited grants to pay for a portion of rent or a security deposit. At most $100 is offered to low income families or seniors. In some cases, a loan may be issued for rental expenses. The office is at 10617 Taylorsville Road. Call (502) 267-1055.

Baptist Fellowship Center - The church can help working poor and qualified low income residents in Jefferson County. Funds for rent and eviction prevention may be offered. Telephone - (502) 774-2734.

Society Of St Vincent De Paul has referrals to low income apartments, emergency rental assistance, and other support. Volunteers provide referrals to loan or grant programs to pay a security deposit fee or rent. Dial (502) 584-2480 for information.

United Crescent Hill Ministries of Louisville is another charity that may have emergency financial aid. Mortgages, medications, rent, and other expenses may be addressed. Phone - (502) 893-0346. 

Help Ministries of Central Louisville offers programs for people in the zip codes of 40202, 40203, and 40208. Various homeless services, low income housing, rent programs, and other aid is offered. 

Operation Care, Inc. Focuses on women and children, including single parents. The charity offers women and children emergency financial assistance, including shelter, food, and other support such as short term housing. Call the charity at 502-633-1965. 

Shivley Area Ministries only helps people from that part of Jefferson County. There may be one time rent or mortgage help from the church based group or free vouchers for motel rooms. A focus is on women and the vulnerable, or find additional programs that provide help with rent for single mothers. The office is at 4415 Dixie Highway, Louisville, Kentucky 40216. Call (502) 447-4330 

MUSCL Ministries of South central Louisville helps families living near poverty from this area. Housing programs (including grants for rent or deposits) is combined with furniture, energy bill help, and more. Call (502) 363-9087 for information on rental needs or low income housing.

Baptist Fellowship Center of Parkland Kentucky, provides financial assistance only for rent.  (502) 774-273 

East Louisville Community Ministry – Get access to emergency financial assistance, including help paying rent. Dial (502) 561-0722. Other programs offered include utility payment assistance, food, and other forms of financial aid. 

Neighborhood Place, Ujima – Dial (502) 485-6710 if you live in zip code of 40211 

Metro United Way - We fight for the brighter future of Bullitt, Jefferson, Oldham and Shelby counties in Kentucky and Clark, Floyd and Harrison counties in Indiana.        

Dial (502) 583-2821 

St. Athanasius Church - Dial 502-696-3332 

Beulah Church 502-762-9610 

Fern Creek/Highview United Ministries, Inc. -Fighting Hunger – Preventing Homelessness – Caring for the Elderly – Stabilizing Lives, 502-762-9608 

Highlands Community Ministries -     502-451-3626

Assistance for Southern Indiana

Community Action Of Southern Indiana Local Clark County office - 1613 East Eighth Street Jeffersonville, Indiana 47130 Dial 812-288-6451 Emergency housing programs can help with paying first month’s rent. In addition, $500 or short-term loans may be offered for transportation, gas bills, home repairs, medical supplies, and any rental arrears. Find more details on Southern Indiana Community Action.

Salvation Army of Clarksville and Southern Indiana Address is 528 N Little League Boulevard Clarksville, IN 47129 (812) 280-7608 Many social services are arranged. There is shelter, one time rent help, furniture from a thrift store, Christmas help, and more. 

Housing assistance from Township Trustees The town’s only support working poor/struggling in the town. Programs include mortgage and rent help, fuel for winter, medical care, and homeless prevention programs.

632 East Court Avenue, Jeffersonville, Indiana 47130. Call 812-285-6240. Wood Township is at 19222 Rake Road, Borden, IN 47106. Call 812-923-7019. Charlestown Township is at 322 Main Cross Street, Charlestown, IN 47111. Phone - 812-256-2104.

Jeffersonville Housing Authority Main address: 206 Eastern Blvd Jeffersonville, IN 47130 Dial (812) 283-3553 The local HUD agency. Section 8 vouchers, home buying programs, low income housing and public units, and more. Everything from rent to government grants, loans for home repairs, and other solutions can be arranged. 

Clark County branch of St. Vincent Location is 1015-C S Preston Street Louisville, KY 40203 The crisis line is 502-584-2480 ext. 345. Only referrals for financial aid are given.

Volunteers of America Mid-States - Freedom House Intake number - 502-635-4530 

Salvation Army Serves Jefferson (812) 265-2157 331 S Main St, Madison Food Pantry open Tue 10am-4pm. 

Salvation Army Clarksville Serves Clark (812) 280-0417 528 Little League Blvd, Clarksville Mon/Tue/Thur/Fri 9:30am-12pm or 1pm-3pm. Clark county residents only (must provide proof of residence). Page | 18 

Salvation Army New Albany Serves Floyd (812) 944-1018 2300 Green Valley Rd, New Albany Mon-Fri 9am-12pm or 1pm-4pm. Assistance with food, rent, clothing, & utilities. Speed Memorial Church Serves Sellersburg/Speed/Memph 

Utility Assistance Community Action of Southern Indiana (CASI) Serves all Counties (812) 288-6451 1613 E 8th St, Jeffersonville Mon-Fri 8am-4:30pm. Provides utility assistance & weatherization assistance for eligible families. 

Hope Southern Indiana Serves Clark/Floyd/Harrison/Scott/Washington (812) 948-9248 1200 Bono Rd, New Albany Mon-Fri 9am-3:30pm. Energy assistance program, eviction assistance. 

Ohio Valley Opportunities Serves Jefferson (812) 265-5882 421 Walnut St, Madison Appointment only. Wed/Thur 8am-4pm Salvation Army Serves all counties Call to set up services. 

St Vincent de Paul Serves Clark (812) 288-1165 428 E Louis & Clark Pkwy, Clarksville Mon-Sat 10am-8pm, Sun 12pm-5pm. Utilities assistance. 

Vectren Energy Delivery (“Keep Services On” Program) Serves all counties 1 (800) 227-1376 PO Box 209, Evansville, IN 47702


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